UK Power Networks and Your Doctor Debt work in partnership to reach out to vulnerable Bengali and other minority communities in London for the purposes of the Priority Services Register.
If there is a power cut in your area, minority communities in London need to be prepared and register with the Priority Services Register in case you need help with advice and support, meals or overnight accommodation if they there is no power.
To encourage such a registration, Your Debt Doctor has been in consultation with UK Power Network to plan a strategy and to reach out to the minority communities in London. If you are part of such a minority community, you need to register: www.UKpowernetworks.co.uk/YDD
It’s a well-known fact that individuals who suffer from a hampered mental capacity - be it mental health or learning difficulties - are most likely to be vulnerable in our communities. They are also more likely to be victims of miss-sold products and services by companies, even though organisations that are providing financial products and services have a duty under the Financial Conduct Authority (FCA) to take extra care towards these individuals. This is what the FCA has to say about vulnerable customers: ‘ The vulnerability of the customer, in particular where the firm understands the customer has some form of mental capacity limitation or reasonably suspects this to be so because the customer displays indications of some form of mental capacity limitation (see ■ CONC 2.10) But due to a culture of intensive selling to consumers, generated by employers placing and enforcing - often difficult and unrealistic - performance goals which are attached to tempting
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