UCAN and Positive Money Tower Hamlets organised a public meeting, supported from Tower Hamlets Community Housing Association to promote public awareness of universal credit. There are a number of myths and pitfalls members of the public need to know about it; managed migration is one of those things that this meeting is to address. See you on 11 March 2020 at 7pm at Minerva Community Centre, Bethnal Green.
It’s a well-known fact that individuals who suffer from a hampered mental capacity - be it mental health or learning difficulties - are most likely to be vulnerable in our communities. They are also more likely to be victims of miss-sold products and services by companies, even though organisations that are providing financial products and services have a duty under the Financial Conduct Authority (FCA) to take extra care towards these individuals. This is what the FCA has to say about vulnerable customers: ‘ The vulnerability of the customer, in particular where the firm understands the customer has some form of mental capacity limitation or reasonably suspects this to be so because the customer displays indications of some form of mental capacity limitation (see ■ CONC 2.10) But due to a culture of intensive selling to consumers, generated by employers placing and enforcing - often difficult and unrealistic - performance goals which are attached to tempting
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