Fuel Suppliers and Your Money Matters...with Ripon Ray




For a number of people, switching suppliers is not an easy task - the fear of changing can be very daunting,  not knowing where to research online, going through all the deals that are available and whether these deals are worthy of switching. 

This week I asked Angela Dietrich, a pensioner from East London, who had serious issues with her former fuel supplier, Npower, when she was thinking of switching. I asked: 'How did you manage to switch your supplier?'.

You can find her answer on Your Money Matters show! She also talked about how she was supported by local advice agencies, such as Toynbee Hall and Bromley-By-Bow Centre (BBBC), in order for her to get heard against a very big company, Npower, and to make a complaint against the company.

According to the Money Advice & Pension Service, in order to switch, you should always check Compare gas and electricity tariffs accredited by Ofgem price comparison sites.

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